You bought the software. I make it work.
Salesforce, Noodle, CRM, ERP, booking or payment platforms: I configure them around how your team actually works, migrate your data, and train your people until it sticks.
Open for new projects · Zurich
Your IT department. Without the department.
Independent IT partner for small and growing businesses. From routers and Microsoft 365 to Salesforce, Noodle and AI: I set it up, connect it and keep it running.
Services
Everything your IT needs. One partner.
From network cables to AI: I take care of the tech so you can take care of your business.
Integrations & automation
Your tools should talk to each other. APIs, webhooks and data migrations, plus custom extensions when configuration alone is not enough.
Network & infrastructure
Routers, switches, Wi-Fi, firewalls and VPN for your office, plus cloud servers and backups. Planned properly, documented and secure from day one.
Microsoft 365 & workplace
Email on your own domain, Teams, SharePoint and OneDrive, managed devices, licences and MFA. Set up cleanly and migrated without losing a single email.
Security & continuity
Security reviews, backup and disaster-recovery plans, sensible policies and staff awareness. Guidance through SOC 1 and SOC 2 when your customers ask for it.
AI that pays off
Copilot, Claude or ChatGPT? I find the use cases worth automating, set guardrails for your data and roll them out to your team.
Ongoing care & support
One contact for everything IT: updates, monitoring, user support, admin changes and small improvements, on a monthly plan that fits your size.
How it works
From chaos to calm in five steps
Whether it is a new office network or a CRM rollout, every project follows the same rhythm.
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Audit
I look at what you have, what hurts and what your team really needs.
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Plan
A clear proposal with scope, timeline and cost up front.
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Set up
Configure, connect and migrate, with as little disruption to your day as possible.
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Train
Hands-on sessions and simple docs, so your team actually uses it.
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Run
Monitoring, updates and support on a monthly plan. I stay on as your IT contact.
↻ Ongoing
Partner platform
Running a salon, studio or restaurant? Meet Noodle.
Noodle brings online bookings, WhatsApp messaging and payments together in one Swiss app, with data hosted in Zurich. I get it running for your business:
- Setup and configuration for your services, team and opening hours
- Import of your existing customers and appointments
- TWINT, card and QR-bill payments connected
- Team training, then ongoing support and maintenance
About
Hi, I’m Volkan.
I have spent 19 years in software and IT, from engineering and technical leadership to global SaaS rollouts with Salesforce and Veeva CRM integrations for more than 2,000 users.
My strength is translation: turning technical complexity into plain language that business people can act on. I have worked across healthcare, finance and manufacturing, so I know how differently businesses run.
Today I help Swiss companies get their IT right, from the office network to the software they run on, and I stay on as the person to call when something needs doing.
19+years in IT & software
2,000+users on a global SaaS rollout
3industries: healthcare, finance, manufacturing
Track record
Work that shipped
A few highlights from past projects, and what colleagues say about working together.
Super apps
One application, many functions: multi-feature apps designed and delivered end to end.
Enterprise migration & cloud
Data parsers and migrations into enterprise cloud platforms.
AI data extraction
AI-powered extraction and analysis of business data.
Volkan and I collaborated on a SaaS project that impacted over 2,000 users globally, involving Salesforce and Veeva CRM integrations. He excelled in multiple roles, including R&D and technical implementation leadership. Volkan’s proactive approach, willingness to listen, and ability to simplify complex information stood out daily.
Despite being my senior, he was always approachable, offering guidance and empowering me technically. Volkan is an exceptional team player and technical leader.
I have worked with Volkan for over three years as a colleague. I can confidently say he is a very dedicated professional who contributed greatly to the success of the company.
Volkan has very strong relations with clients and colleagues alike and is willing to go the extra mile to meet everyone’s needs.
Volkan always generously shared his time and skills with me, being a crucial success factor in my onboarding. I would gladly work with Volkan again if given the chance.
News
What matters in AI right now
Three headlines from the past months, and what they mean for your business.
Anthropic takes the lead in business AI
For the first time, more US businesses pay for Anthropic than for OpenAI. Ramp’s AI Index, built from company card and bill-pay data, put Anthropic at 34.4% of businesses in April versus 32.3% for OpenAI. Analysts call the lead fragile: token-based pricing can strain budgets, capacity limits frustrate heavy users, and cheaper “good enough” alternatives are easy to switch to.
Why it mattersThere is no default AI model any more. Test Claude, GPT and open models on your own workflows, and build integrations that let you switch without starting over.
Sources:
VentureBeat · Ramp AI Index
OpenAI answers Meta’s Muse with “dots”
The race for the personal AI assistant is heating up. At its DevDay conference on 29 September, OpenAI launched dots: always-on agents that complete tasks on their own, from booking a restaurant to building a website, across more than 4,000 connected apps including Slack and Teams. It is a direct response to Meta’s Muse, which launched earlier in September and quickly went viral. The open question is whether people will pay for it.
Why it mattersAssistants are moving from chatting to doing. How useful they are depends on clean data, solid APIs and sensible permissions in the tools you already use.
Microsoft hits reset on Copilot
Copilot’s uptake in business has lagged the hype: in January Microsoft reported 15 million paid Microsoft 365 Copilot seats, around 3% of its commercial user base. Since then it has reorganised the Copilot team, cut underused features and started merging its consumer and business apps. According to Bloomberg, it is now refocusing Copilot on companies rather than the race for the personal chatbot.
Why it mattersLicences are not adoption. AI rollouts stick when they start from real use cases, data that is ready and proper training, not from seat counts.
Contact
Let’s sort out your IT.
Tell me what is going on: a new office, a stubborn system, or software nobody uses. I will get back to you personally.
Message sent!
Thanks for reaching out. I will get back to you personally.